Our office hours are 10am – 5pm Mon – Fri EST (excluding holidays). Please keep this in mind when you are expecting a response. We respond to all email requests within 24 hours of receipt.
Cancellation Policy ~ Can I Cancel My Order?
We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our return policy.
Returns
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Damaged, defective, or incorrect items must be reported within 3 business days of delivery. Please email orders@lilbeesbohemian.com for assistance before returning if you have any questions.
- Returns on clothing, shoes, jewelry & accessories ARE ONLY ELIGIBLE for a STORE CREDIT. We do not offer exchanges or refunds!
- Store Credit Codes expire 12 months from issue date.
- Merchandise must be returned within 14 days of delivery confirmation date. Original shipping fees are non-refundable & return shipping is the responsibility of the customer.
- All "SALE" items are considered FINAL SALE and will not be covered under the return guidelines. Vintage Threads, Queen Bee's Closet items, bodysuits, swim, and intimates are also considered FINAL SALE.
- All "HOME DECOR" items are FINAL SALE due to the fact that they are made to order items.
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Store credits will be issued to the email address you provided at checkout. Store credits will be in the form of a one time use discount code that can't be combined with any other discount codes. Please allow 5-7 days to process your return once it is received at our distribution center. *If you received free shipping on your order, shipping charges for your item may be deducted from the total returned amount.
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All items must be returned in NEW condition. This means items must be returned in their original packaging with tags attached. Items must be unworn, unwashed, odor & pet hair free, must not have deodorant, make up or food stains. When returning shoes, please DO NOT return with tape & shipping labels stuck to the actual shoe box. The shoe box MUST BE returned in a mailing box or wrapped in paper. If any of the returned items are found in the above conditions, they will not be eligible for a store credit. We will return the item(s) back to you and you’ll be required to pay for shipping.
- If you used SEZZLE to pay for your order & return your items, you will still be responsible for making your SEZZLE payments. We are NOT AUTHORIZED to make changes or cancel SEZZLE payments, as SEZZLE is only a service we provide to you. SEZZLE is an entirely separate company that you have gone into an agreement with.
IF YOU HAVE LOST YOUR RETURN SLIP THAT ARRIVED WITH YOUR ORDER YOU CAN DOWNLOAD THAT FORM HERE.
Please send all returns to ~
Lil Bee's Bohemian ~ Returns Dept
120 N Gould St
Sheridan, WY 82801
**Please include your filled out returns slip in your package.
