Our office hours are 10am – 5pm Mon – Fri EST (excluding holidays). Please keep this in mind when you are expecting a response. We respond to all email requests within 24 hours of receipt.
Cancellation Policy ~ Can I Cancel My Order?
We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our return policy.
IF YOU HAVE LOST YOUR RETURN SLIP THAT ARRIVED WITH YOUR ORDER YOU CAN DOWNLOAD THAT FORM HERE.
- Returns on clothing, shoes, jewelry & accessories WILL ONLY BE ELIGIBLE for a STORE CREDIT. We do not offer exchanges or refunds!
- All "SALE" items are considered FINAL SALE and will not be covered under the return guidelines. This includes our Lil Bee's Clothing Style Boxes!
- Store credits will be issued to the email address you provided at checkout. Store credits will be in the form of a one time use discount code that can't be combined with any other discount codes for your returned item(s) once they are received at our distribution center. Please allow 5-7 days to process your return once it is received at our distribution center. Lil Bee's Bohemian does not credit original shipping charges. **If you received free shipping on your order, shipping charges for your item will be deducted from the total returned amount. This means your store credit amount will be less the shipping amount we paid to get your original order shipped to you.**
- Merchandise must be returned within 14 days of delivery confirmation date. Original shipping fees are non-refundable & return shipping is the responsibility of the customer.
- All items must be returned in NEW condition. This means items must be unworn, unwashed, odor & pet hair free, must not have deodorant, make up or food stains in order to be eligible for store credit. When returning shoes, please DO NOT return with tape & shipping labels stuck to the actual shoe box. The shoe box MUST BE returned in a mailing box or wrapped in paper. If any of the return items are found in the above conditions, we will return the item to you and you are required to pay the shipping.
Damaged, defective, or incorrect items must be reported within 3 business days of delivery. Please email firstname.lastname@example.org for assistance before returning.
- If you used SEZZLE to pay for your order & return your items, you will still be responsible for making your SEZZLE payments. We are NOT AUTHORIZED to make changes or cancel SEZZLE payments, as SEZZLE is only a service we provide to you. SEZZLE is an entirely separate company that you have gone in to an agreement with.
Please send all returns to ~
Lil Bee's Bohemian ~ Returns Dept
2510 NW 2nd Ave
Boca Raton, FL
Please include your filled out returns slip or a note in your package with your Name, Address, Phone Number and a brief description of what you are requesting. Packages sent back without a note will receive a store credit code to the email you provided at time of checkout